Honest coverage
What Leira backs up — and what it doesn't.
We never claim a “complete backup.” Here is exactly what's covered, and the deliberate reasons some things aren't. The same breakdown is shown right inside the app.
Backed up & restorable
- Products & variants
- Collections
- Themes & theme code
- Pages
- Blogs & articles
- Metafields & metaobjects
- Files & images
- Discounts
- Translations
Deliberately excluded
- OrdersExcluded by design — keeps Leira at Protected Customer Data Level 0/1, so your customers' personal data never touches our servers.
- CustomersSame reason: no personal-data scopes means no data-protection review, no PII leaving the EU, and a smaller attack surface.
- Live inventory levelsRapidly-changing operational state, not store configuration — restoring a stale count would do more harm than good.
Restore support depends on the resource: products, collections, pages, blogs and articles restore with a field-level diff and a pre-restore safety snapshot; themes restore as a set. Everything captured can be exported and downloaded at any time — your data is never locked in.