SUPPORT

We're here to help.

Questions about backup, restore, billing or your data? Email us directly. A real person answers.

CONTACT

One inbox, read by a real person. Include your store domain so we can look things up before we reply.

RESPONSE TIMES

How fast you'll hear back.

Free
Standard email support: most questions are answered within one business day.
Core
Priority email support: your messages move ahead of the standard queue.
Plus
Same-day priority support: we aim to reply the same business day.
Scale
Same-day priority support: we aim to reply the same business day.
Scale XL
Same-day priority support: we aim to reply the same business day.

SELF-SERVE

COVERAGE

What Leira backs up, and what it doesn't.

SECURITY

Where your data lives and how it's protected.